Refund policy

Return and Refund Policy

Return window
We accept return requests within 30 days after delivery. To request a return, contact us at linerfverr2@gmail.com with your order number, the reason for the request, and clear photographs or videos where applicable.

How returns work
Our products may be fulfilled by third-party suppliers. Please contact us before sending any item back. We will review your request and submit it to the supplier where necessary. If a physical return is approved, we will provide the correct return instructions, including the approved return address or return label.

Important return instructions
Do not send an item to CJ Dropshipping, a supplier, or any other address without receiving written instructions from us first. Returns sent without approval may not be accepted or eligible for a refund.

Return conditions
To be eligible for a return, items must be unused, unworn, in their original condition and packaging, with tags attached where applicable. Items that have been used, damaged after delivery, altered, or returned without prior approval may not qualify for a refund.

Change-of-mind returns
Change-of-mind returns are reviewed case by case and must meet the return conditions above. The customer may be responsible for return shipping costs. Approval may also depend on the applicable supplier and product return terms.

Damaged, defective, or incorrect items
If your item arrives damaged, defective, or incorrect, contact us at linerfverr2@gmail.com within 14 days after delivery. Please include your order number and clear photographs or videos showing the issue. We will review the claim and work with CJ Dropshipping to determine the appropriate resolution.

Return shipping
Return shipping is handled case by case. For change-of-mind returns, the customer may be responsible for return shipping. For damaged, defective, or incorrect items, we will determine the appropriate shipping arrangement after reviewing the claim and the applicable supplier terms.

Refunds
If a refund is approved, it will be issued to the original payment method after any required return has been received and inspected or after the claim has been approved. Refund processing times may vary depending on your payment provider.

European Union 14-Day Cooling-Off Period

If your order is being shipped to an address within the European Union, you have the right to cancel or return your order within 14 days of receiving it, for any reason and without needing to provide a justification. To exercise this right, contact us at linerfverr2@gmail.com within 14 days of delivery. The item must be returned in the same condition you received it unworn or unused, with tags attached, and in its original packaging. Proof of purchase is required. This right is in addition to, and does not replace, the return process described above.

Questions about your return?
Contact us at linerfverr2@gmail.com and we’ll be happy to help.